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Talk to us

24/7 live human support, average reply in 2 minutes. Live chat in-app and on the web, or email support@paybis.com.

Use the form for account recovery. No phone line. We never ask for passwords or 2FA codes.

Registered as a money services business in the US, UK and EU.

Issue Type

Help guides

Average verification time: under 15 minutes.

Two-factor authentication and cold-storage custody on every account.

Reset a forgotten password

Request an email link that expires in 15 minutes, then choose a new password. Read time: 2 min.

Set up or replace 2FA

Use an authenticator app, save backup codes and recover a lost device. Read time: 4 min.

Raise your account limits

See which documents you need and how each tier unlocks higher limits. Read time: 3 min.

Verify a new device

Confirm by email and review your login history. Read time: 2 min.

Trusted since 2014

Problem solved. Head back and sign in securely.

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